The picture shows the back of a computer sound card. If you have a laptop computer, the connection is likely a brass-colored 3.5 mm jack found on the side or front. Once the cables are identified, locate the connections on the back of your computer. A green connector indicates the cable for the headset or audio (hearing) and a connector with a pink ring indicates the microphone (speaking) cable of the headset.
In some cases, the mini plug connection may be color-coded. In some situations, it may only work if connected to the back of the computer.įirst, identify each headset cable. If the USB headset is not working properly, try connecting it to a port in a different location.